개인정보처리방침
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from glowm.us (the “Site”).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
In order to provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
- Account information including your username, password, security questions, and other information used for account security
- Customer support information including any information you choose to include in communications with us
Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).
Usage Data may include information about how you access and use our Site and your account, including:
- device information
- browser information
- network connection information
- IP address
- other information regarding your interaction with the Services
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify
- Payment processors who collect payment information (such as bank account, credit card, or debit card information and billing address) in order to process payments and fulfill your orders
- Third parties who use online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies when you interact with our Site, emails, or advertisements
Any information obtained from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide the Services to you, including:
- creating and managing your account
- processing payments
- fulfilling orders
- arranging shipping
- managing returns and exchanges
- sending notifications related to purchases or account activity
We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing communications via email, text message, or postal mail and displaying advertisements for products or services.
If you are located in the EEA, the legal basis for this processing under GDPR Article 6(1)(f) is our legitimate interest in promoting and selling our products.
Security and Fraud Prevention
We use your personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity.
If you register an account, you are responsible for keeping your login credentials secure. Please do not share your username or password with others.
Customer Support and Service Improvement
We use your personal information to respond to inquiries, provide customer support, and improve our Services.
Cookies
Like many websites, we use cookies on our Site.
For detailed information about the cookies used by Shopify, please visit:
https://www.shopify.com/legal/cookies
We use cookies to operate and improve our Services, analyze user interactions, and personalize advertising.
Most browsers automatically accept cookies, but you can configure your browser to remove or reject cookies. However, blocking cookies may affect the functionality of the Site.
Our website also recognizes Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information.
How We Disclose Personal Information
We may disclose your personal information to third parties under certain circumstances, including:
- Vendors and service providers who perform services on our behalf (such as payment processing, data analysis, customer support, cloud storage, and shipping)
- Business and marketing partners
- Affiliates within our corporate group
- Legal authorities when required by law
User-Generated Content
If you submit reviews or other content in public areas of the Services, this content may be publicly visible and accessible to others.
We cannot control how other parties may use information you publicly share.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years of age.
Security and Retention
No security system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have the following rights:
- Right to access your personal information
- Right to request deletion
- Right to correct inaccurate information
- Right to data portability
- Right to opt out of sale or targeted advertising
- Right to restrict processing
- Right to withdraw consent
You may exercise these rights by contacting us using the contact details below.
Complaints
If you have concerns about how we process your personal information, please contact us.
International Users
Your personal information may be transferred, stored, and processed outside your country of residence.
Where required, we use approved transfer mechanisms such as Standard Contractual Clauses.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us:
Email
glowm.global@thegrowth.co.kr